CONTEXT : Spirit Behind the Citizens' Charter VISION CONTEXT : Sprit Behind the Chitizens' Charter A customer is the most important visitor on our premises. He is not dependent on us; we are dependent on him. He is not an interruption on our work; he is the purpose of it. He is not an outsider on our business; he is part of it. We are not doing him a favour by serving him; he is doing a favour by giving us an opportunity to do so....... Mahatma Gandhi. VISION Sustainable and inclusive growth of rural India.
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